Showers Paint – Return and Refund Policy
Effective Date: 10.24.2023
We want you to be delighted with your purchase from Showers Paint. If for any reason you are not completely satisfied with your product, we are here to help. Please review our Return and Refund Policy below.
1. Returns
a. Eligibility
To be eligible for a return, your item must be in its original condition, unopened, and unused.
Returns must be initiated within 48hrs from the date of delivery.
b. Procedure
Contact our Support team at admin@showerspaint.com to initiate the return process.
We will provide you with instructions for returning the product.
c. Shipping
You are responsible for the cost of return shipping.
We recommend using a trackable shipping service to ensure your return is received.
2. Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will be applied to your original payment method within 3 business days.
3. Exchanges
We do not offer exchanges. If you wish to replace an item, please follow the return process and place a new order.
4. Damaged or Defective Items
If your product arrives damaged or defective, please contact us immediately at admin@showerspaint.com.
We may require photographic evidence to assess the issue.
5. Non-Returnable Items
Certain items are not eligible for return, such as gift cards or products that are marked as final sale.
6. Contact Information
For questions, concerns, or requests related to our Return and Refund Policy, please contact our Customer Support team at admin@showerspaint.com or +2348136656462.